Stand out from your competitors using taxi dispatch system data
A taxi dispatch system does more than just simplify your dispatching activities; it is, in fact, a depository of crucial insights that can be leveraged for the benefit of your taxi business. When a taxi business shifts its operations on a cloud platform, every facet is perpetually put under the microscope where it can be analysed, interpreted and applied. The valuable data harnessed from a taxi dispatch system shed light on problem areas, factors that contribute to increased expenditure, future growth opportunities and so much more. Let’s look at how insightful data derived from a taxi dispatch system put your business one step ahead in the big league. Know your customers’ feedback The best approach to ensuring the highest level of customer experience is to receive reviews and feedback. Let your customers rate your drivers, their booking process and overall experience to figure out where your taxi business is falling short. From reducing customer wait times, identifying rude behavi...